Table Of Content
If your order never arrived or somehow went missing during transit, please contact us within 30 days from the shipment date. We will launch an investigation with the shipping carrier to try and locate your package. During big games, our spaces often serve as pre and post game destinations – somewhere fans can participate watch parties, decompress and link up with fellow supporters win or lose. Beyond monetary donations, we leverage our retail platform, customer base and influence to promote community initiatives and organizations doing good work across our regions. Email notifications are only sent once a day, and only if there are new matching items.
Seamless Omnichannel Experience:
Rally House was founded in 2022 by a group of passionate sports fans who wanted to share their team spirit with others. As longtime season ticket holders for our local teams, we constantly heard from friends and family asking where they could buy team apparel and accessories similar to ours. We realized there was a need for an easily accessible store that offered a wide selection of high-quality sports merch. While the majority of our inventory showcases hometown spirit for nearby pro and college teams, we do carry some national brands too.
Customer Service
Orders are generally processed within 3 hours during business hours, provided that all the items ordered are available at the chosen pick up location. Rally House also believes in the power of team spirit to bring communities together beyond the playing field or stadium. All our store teams participate frequently in local charitable events, fundraising drives, and volunteer work benefiting area causes. Giving back to local organizations and little leagues is extremely important to us. Rally House sponsors thousands of youth community sports teams every year so kids have access to play regardless of financial situation. We also donate merchandise and financial contributions to schools, charity fundraisers and family-friendly causes that align with our values.
Returns and Exchanges
Since styles and trends change, we work year-round to source exciting new arrivals across all categories, from the latest team jersey designs to brand-new accessories and gift ideas. This continual refresh allows us to provide shoppers with an ever-evolving selection of goodies to show off their colors. During peak seasons like football kickoff or as championship tournaments approach, the pace quickens even more. Even with our rapid expansion, the heart of Rally House still lies in the connections we build with customers in our stores. Our team members are more than just employees – they’re fans first with a wealth of knowledge to match their passion! Many either grew up or currently live near the local teams they rep.
If you received an item as a gift that needs to be returned or exchanged, please have the gift giver initiate the return so we can process the refund back to the original form of payment. All mailed in returns without any gift recipient information will be processed for a refund to the original form of payment. As the proud owner of Rally House, I’m thrilled you’re considering our store for all your team apparel and fan gear needs. With over 100 locations across the Midwest, we’ve been growing rapidly thanks to our amazing customers and staff. We hope all who enter our stores feel that palpable, electric spirit and leave not just with merch in hand but also memories, connections and a strengthened sense of identity.
RALLY HOUSE RETURNS & EXCHANGES
For example, we sell official NFL jerseys for popular players from across the league so you can rep your fantasy football studs. And during March Madness, we expand our college selection to include popular NCAA basketball powerhouses. However, our focus remains highlighting our own backyard teams that locals are passionate about. Our spirited signs, flags and neon lights representing local sports teams always generate lots of buzz. From metal pub signs to framed nostalgic prints commemorating championship seasons, we offer stylish accents that demonstrate hometown pride and spark conversation. Beyond team-branded items, some consistent bestsellers include amusing doormats, unique barware like team logo pint glasses, and colorful yet cozy throw pillows and blankets.
Baton Rouge Awaits New Rally House Store with Employment Opportunities - PR Newswire
Baton Rouge Awaits New Rally House Store with Employment Opportunities.
Posted: Mon, 20 Mar 2023 07:00:00 GMT [source]
Reasons We Cannot Accept Returns
You are responsible for the cost of return shipping unless the return is due to our error (i.e. you received the wrong item). We recommend using a trackable shipping service and insuring your return package in case it gets lost in transit. Keep your shipping receipt as proof of return until your refund is processed. Select the "Pickup" button on an eligible product page, and get your order the same day, subject to store availability. When you select an item available for in-store Pickup, you will receive an email as soon as your order is ready to be picked up.
Rally House Arriving Soon in Arizona with Two New Stores & Employment Opportunities - PR Newswire
Rally House Arriving Soon in Arizona with Two New Stores & Employment Opportunities.
Posted: Tue, 13 Jun 2023 07:00:00 GMT [source]
Next Business Day packages if ordered after 11am CST M-F will not ship until the next business day. Pop culture art installations featuring local mascots, beloved players and one-of-a-kind landmarks give our stores a signature look in each community. Heavy team branding and spirited murals reflect our hyper-local approach down to the details. No matter your sport, team or fan style, our selection celebrates the diversity of supporters. Whether you rep subtle, minimalist designs or loud, highly spirited graphics, we’ve got you covered. At Rally House, we believe in bringing people together through sports and fanship.
We have a top notch team ready to help make sure you end up with the perfect purchase! Please contact us if you encounter any issues with returns or exchanges. If after 7 days your package does not show up and the carrier deems it lost, we will process a replacement order and reship your purchase free of charge. Please allow an extra 5-7 days for us to process replacements on lost packages. Our order fulfillment and shipping systems are designed to get orders on their way to our customers as quickly and efficiently as possible. Any Playoff, Championship, or other Special Event and/or vendor direct items may not be available for immediate shipping.
Expect a clean, well-lit atmosphere with clear wayfinding signage, fully-stocked shelves, prominently displayed new arrivals and experiential moments built just for the ‘gram. Rally House stores are designed just as much for gathering as they are for shopping. Chat or text us your questions about products, online orders, store experiences and more.
We select the most popular local professional, college, and high school teams to offer a spirited selection tailored to our community’s interests. With new inventory arriving regularly, we strive to provide gear repping your favorite squads – from perennial playoff contenders to scrappy underdogs you want to root for. As hometown fans ourselves, we aim to outfit your family in styles you’ll love.
In addition to pro sports teams, we also offer localized gear for over 200 college programs so students, alumni, and fans can showcase their school pride. Tailgate approved flags, auto accessories like magnets and decals, drinkware, pet gear and so much more! We also design and produce exclusive Rally House branded merchandise tailored to each store’s region. Our in-house graphic artists create hundreds of original designs celebrating hometown spirit for local fans. While much of our inventory caters to diehard sports fans, we have specialty selections for other interests too.
Those shared emotions form an instant connection with strangers who feel the same way about “our team”- it’s magic. For purchases without a receipt, items must be in unworn, unwashed, odorless, undamaged and have the original box/packaging and tags. Purchases without a receipt are eligible for exchange only at the lowest selling price. Customers will need to provide a valid government-issued photo ID when returning an item(s) without a receipt. Later in college, I started selling creative t-shirt designs with funny sports phrases, team logos, and local themes. Seeing people’s smiles and reactions to showing their spirit through apparel lit me up.
In short, think of us as a one-stop shop for ALL your team gear and sports apparel needs. Let our fan experts guide you to the latest and greatest for your team with the widest selection you simply can’t find anywhere else. We pride ourselves on offering affordable options too so ALL fans and families can rep their team colors proudly. Rally House was born from my lifelong love of sports, passion for fan gear, and desire to bring fellow fans together. Growing up going to games with my family and friends, I have so many wonderful memories of bonding over our team pride. The excitement we’d feel decked out in our team’s colors, the chants we’d yell until our voices gave out, the joy and disappointment we’d experience together.
And we didn’t just cater to the major league teams – we made sure to represent local high schools, small colleges, minor league affiliates, and more. Seeing someone smile because we carry their obscure hometown team still brings us joy. In most cases, we will send a prepaid shipping label for you to easily return the defective item to us free of charge. Once we inspect the returned item, we will issue a full refund or send a replacement item, your choice. If you received a defective, damaged or incorrectly sent item, please contact our customer service team right away so we can make it right!
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